I will give you a chance to fix it. But it’s showing up on my Substack profile as a paid subscription but doesn’t allow me to unsubscribe. I thought your essay on the fascia was good but I didn’t count on it blowing up my Saturday morning. I think this might be a good time to exit the Substack app.
You’re not on my list of subscribers free or paid. There is an option for me to cancel the subscription, which I will do if it shows up. I did receive an email from Substack that I had a new paid subscriber.
I had this exact thing happen to me when I accidentally signed up for a paid subscription that I didn’t want.
Please don’t let it ruin your day or weekend. It will be taken care of. I’ll see to it.
Maria, I'm sorry you were charged. The subscription page can sometimes be tricky (I have no control over that). I've accidentally signed up for a paid subscription when I intended to subscribe to the publication for free. I will take care of it. Thank you for letting me know immediately. Please cancel on your end, and I'll take care of it on this end.
I searched for your email, your name, and under all paid subscribers. You're not showing up. I'll continue to monitor it in case there's a delay. I'd love to have you as a free subscriber. What I've learned when subscribing to Substacks is to always double check that the free option is the box checked. Where I've run into trouble is when I do it using my phone. I hope you have a wonderful weekend, Maria.
They make it difficult on my end too. I’ll get this resolved. I would appreciate it if you would allow me to do that. If you report this to your credit card company, I get charged for it. If you’re charged, you’ll get a refund through me. I assure you.
Love the name!
Thank you, Lauca!
It looks like we have something in common except that I am two decades older! You might like “Just keep going “
I'm going to check it out right now. Good to meet you, Ann.
Thank you Alyson!
I was charged for a subscription that I did not sign up for. This is FRAUD. I want a refund!
I will give you a chance to fix it. But it’s showing up on my Substack profile as a paid subscription but doesn’t allow me to unsubscribe. I thought your essay on the fascia was good but I didn’t count on it blowing up my Saturday morning. I think this might be a good time to exit the Substack app.
You’re not on my list of subscribers free or paid. There is an option for me to cancel the subscription, which I will do if it shows up. I did receive an email from Substack that I had a new paid subscriber.
I had this exact thing happen to me when I accidentally signed up for a paid subscription that I didn’t want.
Please don’t let it ruin your day or weekend. It will be taken care of. I’ll see to it.
Thank you for your prompt response.
What email did you use, Maria? I don’t see your name on the subscriber list. You can DM me that information.
Maria, I'm sorry you were charged. The subscription page can sometimes be tricky (I have no control over that). I've accidentally signed up for a paid subscription when I intended to subscribe to the publication for free. I will take care of it. Thank you for letting me know immediately. Please cancel on your end, and I'll take care of it on this end.
My email is mbwilliams450@gmail.com. Substack makes unsubscribing difficult but I am trying to unsubscribe your Substack.
Refund has been issued.
I searched for your email, your name, and under all paid subscribers. You're not showing up. I'll continue to monitor it in case there's a delay. I'd love to have you as a free subscriber. What I've learned when subscribing to Substacks is to always double check that the free option is the box checked. Where I've run into trouble is when I do it using my phone. I hope you have a wonderful weekend, Maria.
They make it difficult on my end too. I’ll get this resolved. I would appreciate it if you would allow me to do that. If you report this to your credit card company, I get charged for it. If you’re charged, you’ll get a refund through me. I assure you.